ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 1809094819
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. After that, click on "send OTP" and wait for the code to arrive. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. You should then be able to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings earned from gaming, excluding bonus money. Users cannot withdraw bonus funds, ensuring that they can only access earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
At ek rummy, we recognize the significance of a clean game and transparency, which is why all our games are powered by reputable software providers and undergo regular impartial audits. Our commitment to fairness and integrity is unwavering, and we strive to maintain the highest standards in our gaming operations. In addition, our dedicated customer support team is available 24/7, providing assistance to players with any questions or issues they may encounter. Our team is trained to address a wide range of concerns, from game rules and mechanics to technical issues and account queries. We understand the importance of timely and effective support, and we make it our priority to respond promptly to player inquiries. Our regular audits ensure that our games are fully compliant with industry regulations and standards, providing players with the confidence that our games are fair, secure, and trustworthy. We take pride in our reputation for transparency and accountability, and we are committed to maintaining the highest level of integrity in our gaming operations.
Our top priority is the convenience of our players, which is why we offer a wide range of secure and reliable deposit and withdrawal methods. This includes credit and debit cards, electronic wallets such as PayPal and Skrill, as well as cryptocurrency options. We understand the importance of flexibility and accessibility in today's digital age, and our platform is optimized for use on both desktop and mobile devices. This ensures that our players can enjoy seamless gaming experiences at any time and from any location. Whether you're playing on a laptop, tablet, or smartphone, our platform is designed to provide a consistent and enjoyable gaming experience that meets your needs and preferences.